Fuliza stands as a continuous short-term overdraft service jointly provided by Safaricom and NCBA Bank.
This innovative feature empowers Safaricom users to execute M-PESA transactions even when their M-PESA account lacks sufficient funds.
Any deposits made into the M-PESA account automatically go towards settling the outstanding Fuliza M-PESA balance.
To fully benefit from this offering, understanding how to increase the Fuliza limit is imperative.
Fuliza, Safaricom’s acclaimed lending service launched in 2019, stands out as a swift and dependable solution for immediate financial needs, surpassing alternatives like KCB M-PESA and M-Shwari.
A vast number of Kenyans rely on Fuliza to make purchases, settle bills, and acquire airtime.
This facility allows M-PESA customers to access funds multiple times within their allocated Fuliza limit.
However, it’s important to note that withdrawing the Fuliza M-PESA loan directly from the M-PESA account is not feasible.
The workaround involves transferring the money to a friend or relative, who then retrieves it from an M-PESA agent to return it to you.
About Fuliza loan
The Fuliza loan serves as an ongoing overdraft facility accessible to all M-PESA users.
This unique feature enables users to complete M-PESA transactions even when their account balance is insufficient.
Facilitated by NCBA bank in partnership with Safaricom’s M-PESA, it functions by bridging the financial gap when purchasing goods or settling bills, covering the deficit within the M-PESA account.
Once funds are deposited into the account, Safaricom deducts the owed amount along with accrued interest.
It’s important to note that failure to clear an outstanding balance within 30 days can restrict access to the Fuliza M-PESA limit.
Moreover, prolonged non-payment extending beyond three months can result in negative listing (blacklisting) with the Credit Reference Bureau (CRB).
How to get a Fuliza loan
If your M-PESA account lacks sufficient funds, you can easily access Fuliza M-PESA by following these steps:
- Ensure you are a registered M-PESA customer with an active Safaricom line, operational for at least six months to qualify for Fuliza service.
Dial *234# from your Safaricom line or use the Safaricom App to opt into the service.
Choose “Fuliza M-PESA” to subscribe and activate the service.
How to increase your Fuliza limit
Once enrolled in the Fuliza M-PESA service, the key to increasing your limit involves specific actions:
- Regular Fuliza Transactions: Increase your Fuliza limit by frequently using the service. Beyond borrowing, consider utilizing Fuliza to pay bills.
Your consistent engagement indicates loyalty to Safaricom, prompting them to raise your limit.
- Continued M-PESA and Safaricom Usage: Consistent use of M-PESA and Safaricom services contributes to a higher Fuliza limit.
It’s not solely about Fuliza’s loyalty but demonstrating overall dedication to Safaricom.
Regularly purchasing airtime, making calls, sending texts, and timely repayment of services like Okoa Jahazi, enhances your limit.
- Timely Fuliza Repayments: Ensure prompt repayment of your Fuliza loan to maintain its benefits.
Early repayment fosters trust with the provider, increasing the likelihood of an elevated limit.
Remember, Fuliza grants a 30-day repayment window, offering ample time to repay and borrow again.
Failure in timely repayment may jeopardize your trust in Safaricom and result in a limit reduction.
- Avoid CRB Listings: Maintain a clean credit history by avoiding Credit Reference Bureau (CRB) listings.
Consistent defaults with other lending apps could hinder your Fuliza eligibility.
Borrow responsibly from other platforms and ensure timely repayments to safeguard your Fuliza limit.
How to increase the Fuliza limit from zero
If your Fuliza limit shows zero despite frequent use of M-PESA and Safaricom services, several reasons might explain this:
- Your M-PESA account might be younger than six months.
There could be negative changes in your M-PESA account history.
You might be listed negatively by the Credit Reference Bureau (CRB).
Defaulting on a previous M-Shwari loan might affect your Fuliza limit.
Your M-PESA activity might be less active, with fewer transactions.
If your Fuliza limit displays zero, you can take steps to increase it, possibly up to Ksh. 500 based on past M-PESA transactions:
- Dial *234# from your phone.
- Access Fuliza M-PESA.
- Opt-out.
- Dial *234# again and opt-in.
- Check your limit.
Once you opt-out and then opt in again, wait for the Safaricom Fuliza review team to automatically reassess and potentially increase your limit.
How to check your Fuliza loan limit
Understanding your Fuliza limit is crucial when using the service.
Follow these steps to check your Fuliza limit:
- Dial *234#.
- Choose Fuliza M-PESA.
- Select “check your limit.”
- Await an SMS confirming your available limit.
After completing these steps, you’ll receive a confirmation message on your phone or device, indicating the amount you can borrow when your M-PESA payment lacks sufficient funds.
What is the maximum Fuliza limit?
The amount accessible via Fuliza relies on your established Fuliza overdraft limit.
However, the maximum loan limit within Fuliza stands at Ksh 70,000, permitting users to transact on M-PESA up to this sum.
Achieving this limit necessitates frequent Fuliza use and timely repayment of borrowed amounts.
Conversely, the minimum loan limit for Fuliza ranges between Ksh 1 and Ksh 100.
Fuliza M-PESA contacts
For any inquiries about Fuliza, you can reach out to the following companies for assistance:
Safaricom Fuliza customer care:
– Call/SMS to 100 or 234
– For prepaid customers only: 0722 002 100
NCBA Bank Fuliza Customer Care:
– 0711 056 444, 0732 156 444
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