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Moja Expressway Company Accused of Unfair Labor Practices and Consumer Law Violations

An image of the Moja Expressway Company logo
Moja Expressway Company has been thrust into the spotlight for all the wrong reasons. With mounting claims of unfair labor practices and mistreatment of workers, it is clear that something must be done to rectify the situation.

Employees of Moja Expressway Company have raised concerns over the company’s unfair labor practices and consumer law violations.

They claim the company has been disregarding labor laws by issuing dismissals without valid reasons, imposing unrealistic sales targets, and denying them their right to unionize.

On the consumer side, the company has been accused of frustrating customers through delays in M-Pesa payments and unrealistic ETC sales targets.

Unfair Firing and Dismissal

Toll attendants say they are forced to do other jobs or face dismissal.

The HR department summons employees who cannot meet daily targets and fires them without valid reasons.

One employee who reached out to cnyakundi.com shared his experience, saying: “I was fired on Monday without any valid reason. The company is not respecting labor laws. This is not the Kenya we admire to live in where laws aren’t respected as if we are in the colonial period. Let the company obey our constitution.”

Unrealistic ETC Sales

Targets Sales agents say they are forced to meet unrealistic ETC sales targets that are not achievable.

About 3/4 of the vehicles using the expressway have already subscribed to ETC, making it difficult to hit the targets.

This is according to sources who spoke to us under anonymity.

“The company is not being realistic with the sales targets. It’s impossible to achieve them,” stated one employee via Facebook.

M-Pesa Delays

They have also accused Moja Expressway of frustrating customers by delaying M-Pesa payments at the MTC lanes.

Customers are forced to endure long queues at the stations, which is being used as bait for ETC subscriptions.

The company reportedly prioritizes cash handling instead of finding better solutions to serve customers efficiently.

Violation of Workers’ Rights

Employees have also raised concerns about their rights being violated by the company.

They are forced to work over 8 hours with no overtime allowance and without sitting or leaning at anything.

Those who violate this policy are issued with warning letters or dismissal letters.

They further accuse the company of failing to provide employees with signed copies of their contracts, accident compensation letters, and other agreements.

Frustration of Workers Union Formation

The company has also frustrated the process of forming a workers union to address these issues amicably.

Employees who show their desire to form a union are fired immediately.

It is worth noting that the company has been sued several times for unfair dismissal of workers, but no action is ever taken.

Deductions of Performance Points

Employees have also accused the company of deducting performance points to deny them bonuses paid.

“Sarah and Jojo are famous for this. They deduct your points to avoid renewing your contract since you have more deductions,” said one employee.

Payslip Delays

Employees are also facing challenges getting their payslips on time.

The payslips are essential for budgeting purposes, and delays in getting them makes it difficult for employees to plan their finances.

The employees are calling on quick intervention in addressing these issues.

Will this company be held accountable for its actions, or will it continue to operate with impunity?

In previous stories, we have highlighted the plight of toll operators who spoke out against issues such as discrimination, lack of security, and low pay.

It is time for the authorities to step in and ensure that the rights of workers are protected and that companies such as Moja Expressway are held accountable for their actions.

About the author

Zowan Fayzan

Zowan Fayzan is a seasoned blogger specializing in news, entertainment, and celebrity biographies. With an informative and engaging writing style, he offers readers an inside look at the lives of the rich and famous.

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