We asked Kenyans to send us information about online shops which don’t live up to their billing and we have continued to receive information.
We had this about Jumia Online Store.
Today, on the spotlight is Appliances Kenya.
Hi Nyakundi.
Kindly help me report Appliances Kenya on their incompetence.
Anyone who has not tried these guys should not waste their time. You can imagine a hyped offer they call them Black Friday happening the whole November.
One is urged to pay for the items on offer in order to secure the item. You go ahead and confirm the order.
You are promised that you would receive the item latest after 8 days. So weeks elapses and you will not receive a single feedback from them. When you call to follow up on your items You are promised Next Tuesday, the Tuesday elapses No delivery. You call them again they say Thursday. Nothing forth comes. They tell you Saturday and it reaches and you see nothing.
They later tell you in the third week or after one month that they don’t have the item you change your order into other brands. When you refuse and need a refund you are introduced into another long wait. While following up on your item the unprofessional receptionist will tell you is delay from supplier.
Appliances Kenya should know that when an order is made the client needs the item to use it.
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