How to Divert Safaricom Calls and Never Miss an Important Call Again

Safaricom is the leading mobile network provider in Kenya, offering a range of services, such as voice, data, SMS, and mobile money.

However, there may be times when you don’t want to receive calls from certain numbers, or when you are busy, unreachable, or offline.

In these situations, you may want to divert your Safaricom calls to another number or to voicemail. You may also want to get notifications of who tried to call you and when.

This way, you can avoid unwanted calls, manage your time and attention, and stay informed of missed calls.

In this article, we will show you how to divert Safaricom calls and get notifications using simple codes, phone settings, and third-party apps.

Learn how to divert Safaricom calls and get notifications. Follow these easy steps and never miss an important call again.

Contents hide

1 How to Divert Safaricom Calls Using Codes

2 How to Divert Safaricom Calls Using Phone Settings

3 How to Divert Safaricom Calls Using Third-Party Apps

4 ALSO READ

5 Conclusion

How to Divert Safaricom Calls Using Codes

One of the easiest ways to divert Safaricom calls is to use shortcodes that you can dial from your phone.

These codes allow you to activate different types of call diversion, such as when your phone is off, when you are on another call, or when you are unreachable.

To use these codes, follow these steps:

Dial the code that corresponds to the type of call diversion you want to activate, followed by the number you want to divert your calls to, and then #. For example, if you want to divert all your incoming calls to 0712345678, dial **21*0712345678#.
You will receive a confirmation message that the call diversion has been activated. You may also be asked to restart your phone for the changes to take effect.
To check the status of your call diversion, dial *# followed by the code of the type of call diversion, and then #. For example, if you want to check the status of your call diversion for all incoming calls, dial *#21#.
To deactivate your call diversion, dial ## followed by the code of the type of call diversion, and then #. For example, if you want to deactivate your call diversion for all incoming calls, dial ##21#.

Here is a table of the codes for different types of call diversion:

Table

Type of call diversion	Code
All incoming calls	21
When busy	67
When unanswered	61
When unreachable	62

How to Divert Safaricom Calls Using Phone Settings

Another way to divert Safaricom calls is to use your phone’s call settings. This method may vary depending on your phone model and operating system, but the general steps are as follows:

Open the Settings app on your phone and tap on Mobile Network.
Tap on Call Settings and select Call Forwarding.
Choose the type of call diversion you want to activate, such as Always Forward, When Busy, When Unanswered, or When Unreachable.
Enter the number you want to divert your calls to and tap on Enable or OK.
To check the status of your call diversion, go back to the Call Forwarding menu and see if the number is displayed under the type of call diversion.
To deactivate your call diversion, go back to the Call Forwarding menu and tap on Disable or Cancel for the type of call diversion.

How to Divert Safaricom Calls Using Third-Party Apps

A third way to divert Safaricom calls is to use third-party apps that offer call diversion and notification features. These apps may have additional benefits, such as blocking spam calls, recording calls, or customizing your voicemail. However, these apps may also require internet access, permissions, or fees to use. Some of the popular apps that you can use to divert Safaricom calls are:

Truecaller: This app is a powerful caller ID and spam blocker that can also divert your calls to voicemail or another number. You can also get notifications of your missed calls and messages, and access them from the app. You can download Truecaller from the Google Play Store or the App Store.
YouMail: This app is a smart voicemail service that can also divert your calls to a personalized greeting or another number. You can also get notifications of your missed calls and voicemails, and access them from the app or your email. You can download YouMail from the Google Play Store or the App Store.
Call Forwarding: This app is a simple and easy-to-use call forwarding app that can divert your calls to another number. You can also get notifications of your missed calls and messages, and access them from the app. You can download Call Forwarding from the Google Play Store.