Good Evening El Presidente, Cyprian is Nyakundi.
I am a totally disappointed Iot.
Death took my Brother in 2014 at his prime age of 28 years leaving behind 7 month old daughter now 7 years old and a widow. He was a Teachers Service Commission (TSC) employee (an institution that you have severally exposed it’s rot)
Since 2014 the widow has not received his pension. We have been following up death gratuity and Pension deligently for this long.
First, it took 2 years for his file to be cleared with TSC so that it can be forwarded to The National Treasury for reimbursement.
I took over the matter after the widow made countless fruitless trips and every visit was accompanied by a mashrooming issue to delays payment, there’s a lot of to and from, the procedure is too long and tideous.
Most painful things is that since October 2018 their computer system has not been working in the name of ‘migrating to a new system’. A whole ministry that doesn’t see the need of informing the public by any means e.g press etc, for the public to avoid wasting their precious time coming to Nairobi due to that major technical hitch.
Thousands of innocent Kenyans usually travel from all corners of this country and flock Pension department at Bima house, National Treasury, Nairobi following their rightful dues with tears.
I thought our case was old but I was schocked to find another one on the Que following a case dating 2003. Really?
On 27th May 2019 I went to Bima house, Pension department here in Nairobi to make a follow-up but everything was status quo.
The only entertaining thing was a chorus from the receptionist who was now used to saying …….No System,we can not access your information,we cannot retrieve your file for processing….X1000).
Due to frustration i initiated a protest (a small revolution) to demand an address by management but we received a dumb ear that there was one to do so. We were told that they had left for a meeting the whole day, maybe we could go tryw meet Henry Rotich.
I think ‘No System’ is just a polite way of saying that the Treasury is unable to pay retired and deceased dependants it’s Pension.
It’s indeed a sad state of affairs. It seems the government is broke.
They have stolen everything.
Kindly Expose this.
Yours sincerely strong follower